Shipping policy

Thank you for shopping with HultsCraft. Please review our shipping policy below for details on processing times, shipping methods, and delivery estimates.

Order Processing Time

Orders are processed within 1–5 business days (excluding weekends and holidays) after payment is received.

All of our products are made to order. Processing times may vary depending on order volume and product complexity. If there is a significant delay, you will be notified via email.

Shipping Method

All orders are shipped via USPS Priority Mail ONLY.

Shipping rates are calculated automatically at checkout based on destination and package weight.

Delivery Estimates

Estimated delivery times are provided at checkout and are based on the shipping destination and carrier availability.

Delivery estimates are not guaranteed and may vary due to factors outside our control, including carrier delays, weather conditions, or customs processing.

International Shipping (Canada)

We currently ship to Canada via USPS Priority Mail International.

Canadian customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in shipping costs and are collected by the carrier or customs authority.

We are not responsible for delays caused by customs clearance.

Order Tracking

Once your order ships, you will receive a confirmation email containing your USPS Priority Mail tracking number. Please allow up to 24 hours for tracking information to update.

Shipping Delays & Address Accuracy

We are not responsible for delays caused by:

  • USPS carrier issues
  • Weather conditions
  • Customs processing
  • Incorrect or incomplete shipping addresses
  • Holidays or peak shipping seasons

Please verify your shipping address carefully at checkout. Orders shipped to an incorrect address provided by the customer are not eligible for replacement or refund.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the item and packaging.

If tracking shows your package as delivered but you cannot locate it, please contact USPS first. If the issue remains unresolved, reach out to us and we will assist where possible.

Shipping Costs & Returns

Shipping charges are non-refundable, except in cases where an error was made on our part.

Please review our Refund Policy for additional details.

Contact Us

If you have any questions regarding shipping, please reach out using our contact form on the website. We’ll be happy to assist you.